Information We Collect
Website and Bonfire Hospitality Services
When you interact with our website or use the Bonfire Hospitality Services app, we may collect the following personal information:
– Name
– Email address
– Phone number
– Address
– Payment information
– IP address
– Browser information
– Information about your visit to our website, such as pages viewed and links clicked
This information may be collected through various interactions, such as making a reservation, signing up for our newsletter, or contacting us.
Sharing of Personal Information
We may share your personal information collected through our website and Bonfire Hospitality Services with third parties for these purposes:
– To process your reservation
– To provide customer service and support
– To comply with legal requirements
– To protect our rights and property
Cookies
We use cookies on our website to collect information about your visit and improve your experience. Cookies are small data files that are stored on your device when you visit a website. We use both session cookies and persistent cookies. Session cookies are deleted when you close your browser, while persistent cookies remain on your device until they expire or you delete them.
Security
We take reasonable steps to protect the personal information we collect from unauthorized access, disclosure, and misuse. However, no security measures are 100% effective, and we cannot guarantee the security of your personal information.
Third-Party Links
Our website may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or content of these websites.
Children’s Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children under the age of 18.
User Data Deletion Request
Our app provides a seamless process for users to manage and delete their account information in compliance with privacy standards, Google Play Store, and Apple App Store requirements.
Users can delete their account directly within the app. To do so:
– Navigate to the ‘Account’ section within the app
– Select the option for ‘Delete Account’
– Follow the prompts to confirm the deletion of your account.
Data Deletion Specifics:
Upon account deletion, all personally identifiable information (PII) such as your name, email address, and phone number will be permanently removed from our records. Non-PII data, including but not limited to usage data and analytics, may be retained and used in an anonymized form that cannot be linked back to any individual.
Additional Information:
The account deletion process is immediate, but it may take a few days to ensure complete removal from all systems. You will receive a confirmation once your account and associated PII have been fully deleted.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time by posting a new version on our website. You should check this page periodically to ensure you are aware of any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at booking@bonfirehostels.com.